It has rained ,humidity is up, but the weather cool. Till a fortnight ago, roads shimmered under blinding glare of a summer sun at its apogee. As it is, lazy bones resist locomotion of an ageing body, the scorching sun further reinforcing its desire to stay put.
So, my FB pledge sometime back to send books from my overflowing bookshelves to a recently set up private library in the far, far land of Nagaland by some young enterprising netizens bitten by the book bug remained unredeemed . In fact, almost forgotten.
A week ago my wife received a request from a distant cousin at a distant place for a donation of new children books for a new library the lady was setting up for destitute, vagrant children. My perfidy was out in the open now.
That’s why I queued up at the local post office with not one but two boxes stuffed with books in my hands, a testing time for my arm muscles. While banks have switched to level counters, this PO has raised ones with a two feet glass partition atop further raising the elevation. Quite naturally, customers look down upon and the clerk looks up to . An unequal encounter at all times.
When my turn came I quickly shoved the two boxes through the pigeon hole in the glass partition. My arms heaved a sigh of relief, so did my luck. Had the hole been smaller, I would have had to shot-put the boxes over the partition.
I looked down expectantly at the lady behind the counter, a good three feet down below. A placid, mirthless face, highlighted by a Shushma Swaraj style bindi smack in the middle of the forehead, looked up at me quizzically.
‘Ek ek kar ke dijiye’ , her lips moved, I could sense words wafting up from deep down, only to register as inaudible murmur in ageing ears. So I stood sheepishly unresponsive and the two boxes sat in queue on her side of the counter. I must have come across as a dumb senile oldie which she must suffer. Saying no more ,she picked up one and settled down to her business. The other lay unattended .I wasn’t ruffled, the box was still on the right side of the partition and my arms unburdened.
Meanwhile, she turned over the parcel, examined it on all sides ,then looked at the address for what to me seemed an eternity. Without raising her head she wondered aloud,
“ Yeh kisi foreign desh mein bhejna hai ?”
This time I heard her.
“nahin, Nagaland”
“ Nagaland kahan hai “
“ India ,north east mein “
Unconvinced, she looked up this time with a quiet expression, best understood as a cocktail of exasperation, condescension and scorn. The crowd in the queue got impatient. Someone behind blurted,
“ haan, haan India mein hai “
The lady shot back at the unseen interloper,
“Phir Pin Code kya hai ?”
The fellow stood chastened. Neither he nor I knew the Pin Code. Done for, come again with a fuller address, spoke the mind. However, I was relieved to see her get on with the job, input data from the offending parcel, take the second box from the counter and do likewise. Then she looked up and said’
“₹258 and give me change ,if you have.”
I didn't have change, so exchanged a tenner for ₹8 in coins with the more than willing man next in the queue. All went well.
While she counted the money, I wondered, was the lady unaware of the existence of Nagaland even after 70 years of it being an integral part of the country ? If so, it reflected poorly on the quality of our education system.
But the giveaway came when she placed the offending box back on the counter with a small slip of paper and a pen .On the paper was the Pin Code, written in clear firm hand.
‘ write the Pin Code on the box’, she said.
While I complied, she kept looking up at me with a slight hint of a smile, but eyes and bindi speaking aloud “GOTCHA’.
A lesson well taught . There are many ways to put it across, her way or the brusque rejection for want of complete address. And the snow white top is no excuse , you still have to do things the right way.